Convolo Dialer Setup for calls with a callback phone

Convolo Dialer browser extension setup for calls with callback phone.

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Calls with a callback device is a convenient way to make calls when you can't rely on your internet connection, or VOIP (voice over internet) is restricted in your country. In order to use this you need a mobile or landline phone. When you make a call first you will get a call to your phone, then it will connect you to the client. Incoming calls will be also forwarded to your phone. (Calls to your phone may be charged additionally)

If you have a headset and stable internet connection, calling over internet may be a better option for you.

You can use several callback devices and you can switch the type of calling between VoIP and Callback, as well among several callback devices in any time, selecting corresponding device in the Dialer menu.

In order to use Convolo Dialer chrome extension you need a Windows/Mac/Linux PC that supports the recent version of Chrome browser. Chrome-based browsers (Edge, Brave, Opera, etc.) may work but it's not guaranteed.


Go to

Click "Add to Chrome":


Then click "Add extension" in the pop-up window:


After installation complete you will see gray extension icon in the upper-right corner:

If it's not there you may need to click the extension icon and pin Convolo Dialer.

When the icon appears that means the extension is installed but not yet configured.

Click the extension icon, enter your widget key and click "LOGIN":


Now you are logged. Time to configure the extension.

Please click button, then select "Settings":

Make sure that "Open contact card on call answer" option is enabled:

Click button, select "Change device" and choose a callback device (e.g. "Mobile phone") to receive callbacks to your device:

Next click "Close" on the bottom of the options list:

Your Convolo Dialer is ready.

You may test how calls are going calling with Convolo test numbers in your Dialer:

1) +46844686018 - DTMF test number

2) +46108885278 - Echo test number